Privacy Policy
At SocialCast, we value your privacy and are transparent about how we handle personal data.
Introduction
SocialCast, a brand under Öppna Kanalen Kronoberg ("we", "us", "our"), respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your information when you use our livestreaming platform and related services.
As a Swedish-based service, we strictly follow the General Data Protection Regulation (GDPR) and Swedish data protection legislation. All data processing takes place within Sweden and the EU.
Contact Information
Data Controller: Öppna Kanalen Kronoberg
Brand: SocialCast
Organization Number: 802428-6711
Address: Infanterigatan 10, 352 35 Växjö
Email: [email protected]
What personal data do we collect?
Information you provide directly to us
- • Account information: Name, email address, phone number, organization
- • Profile information: Username, profile picture, position
- • Communication: Messages, support requests, feedback forms
- • Livestream content: Videos, audio, text, metadata that you upload or stream
- • Payment information: Billing information (not credit card details)
Automatically collected information
- • Technical information: IP address, browser type, device information, operating system
- • Usage statistics: Viewing time, interaction data, navigation patterns
- • Log files: Access and error logs for security and troubleshooting
- • Cookies: Session data, settings, authentication
Why do we process your personal data?
Service delivery
- • Provide livestreaming services
- • Manage user accounts
- • Deliver video and archive content
- • Technical support and maintenance
Security and compliance
- • Protect against fraud and abuse
- • Maintain service security
- • Comply with legal obligations
- • Content moderation
Improvement and analysis
- • Improve user experience
- • Develop new features
- • Analyze usage patterns
- • Optimize performance
Communication
- • Send service notifications
- • Inform about updates
- • Respond to support requests
- • Marketing (with consent)
Legal basis for processing
Contract (Art. 6.1.b GDPR)
Processing necessary to fulfill our contract with you and deliver services.
Legitimate interest (Art. 6.1.f GDPR)
Security, service improvement and technical operations.
Consent (Art. 6.1.a GDPR)
Marketing, optional features and cookies.
Legal obligation (Art. 6.1.c GDPR)
Compliance with Swedish law and regulatory requirements.
Sharing of personal data
We never sell your personal data
SocialCast never sells, rents or trades your personal data to third parties for commercial purposes.
We may share data with:
Technical suppliers
Cloud services, CDN providers and technical support within EU/EEA
Legal requirements
Authorities in legal proceedings or according to law
Business transactions
In case of corporate acquisition or sale (with continued data protection)
Data storage and security
Where is data stored?
- • Primarily in Sweden
- • Backup within EU/EEA
- • Never outside EU without adequate protection
- • ISO 27001-certified data centers
Security measures
- • Encryption in transit and at rest
- • Two-factor authentication
- • Regular security audits
- • Limited staff access
Retention periods
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Account information | During contract period + 3 years | Accounting Act, support |
| Livestream content | According to organization policy | Contract, transparency law |
| Log files | 12 months | Security, troubleshooting |
| Marketing | Until consent is withdrawn | Consent |
Your rights
Right to access
Get information about what data we process
Right to rectification
Correct incorrect personal data
Right to erasure
Request that we delete your data
Right to restriction
Limit processing during investigation
Right to data portability
Get your data in structured format
Right to object
Object to processing for marketing purposes
How do you exercise your rights?
Contact us at [email protected] or through your account. We respond within 30 days.
You also have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY).
Cookies and tracking technologies
Necessary cookies
Required for basic functionality
Authentication, security, settings
Functional cookies
Improve user experience
Language settings, player layouts
Analytical cookies
Help us improve the service
Usage statistics, performance
Manage cookies
You can change your cookie settings in your browser or through our cookie center at any time. Note that some features may be affected if you disable cookies.
Privacy policy updates
We may update this privacy policy to reflect changes in our services, legal requirements or business practices. Significant changes are communicated via:
- • Email to registered users
- • Notice on our website
- • In-app notifications
Continued use of the service after changes implies acceptance of the updated policy.
Contact us
Do you have questions about your privacy?
We're happy to help with all questions regarding personal data handling.
Support: [email protected]